Islamabad: The Capital Development Authority (CDA) is set to adopt the Punjab IT Board's (PITB) digital system for managing its files, moving away from the National Information Technology Board’s (NITB) e-office system, which struggled to meet the agency's operational needs. This decision follows repeated unsuccessful attempts to integrate NITB's technology into CDA's workflow, highlighting the challenges of digitizing government operations.
According to Zameen.Com, the CDA conducted three separate trials of the NITB’s e-office system, none of which progressed beyond the pilot phase due to various implementation issues. This has led the CDA to seek alternatives, settling on the PITB’s system, which will initially be deployed in the Technology Wing. Should this trial prove successful, the system will subsequently be adopted by the Admin and HR Wings, with potential further application across the entire organization.
NITB officials have responded to the shift by noting that their system has been successfully implemented in other government departments and suggested that the full capabilities of the NITB e-office system may not have been utilized by the CDA. They also stated that CDA has the flexibility to choose whichever system best meets their needs, whether from PITB or another provider.
This move by CDA underscores a broader effort within Pakistani government bodies to modernize and streamline operations through digital solutions, aiming for enhanced efficiency and transparency in administrative processes.