Saudia Group Unveils Comprehensive Plan for Hajj Season 2024

Jeddah, Saudia Group has officially released its operational plan for the Hajj Season 2024, detailing a comprehensive strategy to transport over 1.2 million pilgrims with enhanced efficiency across its fleet of more than 150 aircraft. The plan, spanning 74 days beginning May 9th, aims to streamline procedures and elevate the quality of services at various stages of the pilgrims' journey.

According to Saudia Airlines, the plan includes proactive team formations in performance monitoring, terminal operations, and coordination with other sectors to manage the inflow and outflow of pilgrims through five domestic airports: Jeddah, Madinah, Riyadh, Dammam, and Yanbu. This extensive preparation integrates advanced simulations at Jeddah and Madinah international airports and collaborative emergency strategies with relevant stakeholders.

The initiative, rooted in the directives of Saudi leadership, involves handling substantial logistics, including the movement of 270,000 bags and 240,000 bottles of Zamzam water. Amer Al Khushail, CEO of Saudia Hajj and Umrah, emphasized the national carrier's commitment to enriching pilgrims' spiritual experiences in alignment with Vision 2030, enhancing satisfaction through streamlined arrival and check-in processes.

Furthermore, Saudia Group is set to manage 120,000 pilgrims under the "Makkah Route" initiative, which simplifies the immigration process. The airline will continue its "Luggage First" service and has plans to increase seat capacity through agreements with government delegations and travel agents, targeting markets with high demand. Saudia's commitment extends to providing multilingual service by staff proficient in over 30 languages, diverse meal options, and special equipment on planes, including screens displaying Miqat announcements, prayer times, and Islamic content.

Saudia's efforts also encompass accessibility services such as transport for individuals with disabilities and necessary medical equipment on board, ensuring a comprehensive and inclusive approach to handling the needs of all pilgrims during the Hajj season.