Faisalabad, November 07, 2022 (PPI-OT):All possible measures will be adopted for the welfare and provision of quality service to the FESCO consumers said Chairman Faisalabad Electric Supply Company (FESCO) Board of Directors (BODs) Malik Muhammad Tahsin Awan, he was addressing to the staff of FESCO Bandala sub division. Executive Engineer (XEN) FESCO Chak Jhumra Division Faisal Shafi Rana and Sub Divisional Officer Bandala Sub Division Wasim Bari were also present during the visit.

He warned that strict action would be initiated against the officers and officials who failed to resolve customer complaints immediately. Chairman Board Malik Muhammad Tahsin Awan further said that registration of consumers’ complaints should be ensured on a daily basis with accurate data and time and electricity related complaints should be attended immediately and feedback should be taken from consumers through phone after resolving the complaint.

At this occasion, he also checked the complaints register and different sections of the subdivision. He also directed the staff to use complete T and P and other safety gadgets while working on electricity lines. Meanwhile, XEN FESCO Chak Jhamra Division Faisal Shafi Rana briefed Chairman Board Malik Muhammad Tahsin Awan about the performance of the staff, the nature of the complaints filed on daily basis and the procedure for their solution.

For more information, contact:
Faisalabad Electric Supply Company (FESCO)
West Canal Road, Abdullah Pur, Faisalabad, Pakistan
Tel: +92-41-9220184-9220229
Fax: +92-41-9220233
Website: http://fesco.com.pk/default.asp